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~Lorraine Quetaburetsi
May 23, 2017, 1:13 PM
12 Posts

Windows 10 update 1703 - Notes 9.0.1 crash

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags:
  • Replies: 1

Hi,

I have upgraded my laptop to the newest build of Windows 10 through windows update. I tis release 1703. After upgrade, my Notes client started to cause a blue screen crash upon launch. 
Looks like I am not the only one having that problem: http://borncity.com/win/2017/04/25/windows10-v1703-blue-screen-issues-with-ibm-notes-9-0-1/

I did uninstall Notes from my PC, deleted all the folders in program files and %AppData% and installed everything from scratch - Notes Client/designer/admin 9.0.1 followed by FP8 update. Now Notes is launching without crashing my system, but my local replica after initial replication does not receive any new messages. I need to use server replica to have my email working

It seems that current version of Notes client is not compatible with Windows 10 1703, so I am considering rollback on my PC and will try to block this update in group policy settings for my users.

I hope this will get resolved soon.

 

regards

Robert

 

~Lorraine Quetaburetsi
Jun 5, 2017, 10:50 AM
12 Posts
Update [solved]

Hi,

just a quick update. Re-installing Notes client acutally did solve the problem with system crash. My replication issue was something to deal with my mail database. After 18 years of constant upgrades, I had to recreate it from scratch, which solved all the replication problems.

regards

Robert


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal